Your privacy matters to 92lotto. This Privacy Policy explains what personal data we collect when you use the 92lotto platform, why we collect it, how we use and store it, who we share it with, and what your rights are as a data subject. We handle all player data in accordance with internationally recognised data protection principles and the obligations that come with our gaming licence oversight.
Document Version: 2026.01 | Platform: 92lotto (92lotto.pro) | Language: English | Market: Pakistan
⚠ Important: By registering an account, depositing funds, or using any 92lotto service, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how we handle your data, please do not use the 92lotto platform. This policy applies to all players aged 21 and above — 92lotto does not knowingly collect data from individuals under 21.
92lotto is the operator of the online gaming and sports betting platform accessible at 92lotto.pro. As the entity that determines the purposes and means of processing your personal data, 92lotto acts as the data controller in respect of all personal information collected through the Platform. 92lotto operates under international gaming licence oversight and is committed to complying with applicable data protection obligations as part of that regulatory framework.
References to "92lotto", "we", "us", or "our" in this document all refer to the 92lotto platform operator. References to "you" or "your" refer to any individual who accesses, registers on, or uses the 92lotto platform in any capacity.
This Privacy Policy applies to all personal data collected by 92lotto through the following touchpoints:
This policy does not apply to third-party websites, payment processor portals, or game provider interfaces that may be linked from or embedded within the Platform. Those third parties operate under their own separate privacy policies.
The following table summarises the categories of personal data 92lotto collects, the source of that data, and the primary reason for collection:
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, CNIC scan (front & back) | Account registration; KYC age and identity verification; regulatory compliance |
| Contact Data | Email address, Pakistani mobile number, city of residence (e.g. Karachi, Lahore, Islamabad) | Account communication; transaction notifications; customer support |
| Financial Data | JazzCash / EasyPaisa number, bank account details, USDT wallet address, transaction amounts in PKR | Deposit processing; withdrawal execution; fraud detection; AML compliance |
| Gaming Activity Data | Bets placed, games played, session duration, win/loss records, betting markets accessed | Account management; responsible gaming monitoring; dispute resolution; product improvement |
| Technical Data | IP address, device type, browser type and version, operating system, screen resolution, geolocation (country/city level) | Platform security; fraud prevention; session management; duplicate account detection |
| Usage Data | Pages visited, features used, time on site, click patterns, referral source | Platform analytics; UX improvement; marketing effectiveness measurement |
| Communications Data | Live chat transcripts, email correspondence content, support ticket history | Quality assurance; dispute resolution; training; record-keeping |
| Responsible Gaming Data | Deposit limits set, cool-off periods activated, self-exclusion requests, session reminder preferences | Player protection; regulatory compliance; responsible gaming tool administration |
92lotto collects only the minimum data necessary to deliver its services safely, lawfully, and fairly. We do not collect sensitive personal data such as racial or ethnic origin, political opinions, or health information unless directly relevant to a responsible gaming or self-exclusion request.
92lotto processes your personal data on one or more of the following legal bases, depending on the specific processing activity:
92lotto uses the personal data we collect for the following purposes:
92lotto uses cookies and similar tracking technologies on the Platform to enhance your experience, maintain session continuity, and collect anonymised analytics data. The following categories of cookies are used:
92lotto does not use third-party advertising cookies or behavioural retargeting pixels on the Platform. Your in-Platform activity is not shared with external advertising networks.
You may manage cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will impair or prevent your ability to log in and use the Platform. Functional and analytics cookies can be disabled without affecting core access.
92lotto does not sell, rent, or trade your personal data to third parties. We share your data only in the following limited and controlled circumstances:
All third parties with whom 92lotto shares personal data are required to handle that data in accordance with applicable data protection standards and are prohibited from using it for any purpose beyond that for which it was shared.
92lotto operates under international gaming licence oversight, which means that some of your personal data may be stored or processed on servers or by service providers located outside of Pakistan. Where such international transfers occur, 92lotto takes appropriate measures to ensure that your personal data receives a level of protection consistent with internationally recognised data protection standards.
These measures may include contractual data processing agreements with recipient parties, requirements to implement appropriate technical and organisational security measures, and restrictions on onward transfer of data to further third parties.
By using the 92lotto Platform and accepting this Privacy Policy, you consent to the transfer of your personal data to servers and processors outside Pakistan where necessary for service delivery, subject to the safeguards described above.
92lotto retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to longer retention periods where required by legal, regulatory, or licensing obligations. The following general retention guidelines apply:
When personal data is no longer required and the applicable retention period has expired, 92lotto will securely delete or anonymise that data so that it can no longer be associated with any identifiable individual.
92lotto takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include, but are not limited to:
While 92lotto implements robust security practices, no digital platform can guarantee absolute security against all possible threats. You also play a role in protecting your data — use a strong unique password for your 92lotto account, do not share your login credentials with anyone, and notify us immediately if you suspect unauthorised access.
In the event of a personal data breach that poses a risk to your rights and freedoms, 92lotto will notify affected players without undue delay and will take all necessary remediation steps.
Subject to applicable law and regulatory obligations, you have the following rights in relation to the personal data 92lotto holds about you:
To exercise any of these rights, please contact 92lotto's data team by email at [email protected] with the subject line "Data Subject Request". We will acknowledge your request within 5 business days and respond substantively within 30 days. Identity verification will be required before processing any data subject request.
92lotto's services are strictly restricted to individuals who are 21 years of age or older. We do not knowingly collect, store, or process personal data from individuals under the age of 21. Age verification via CNIC is a mandatory part of the 92lotto registration and KYC process, specifically to enforce this restriction.
If 92lotto becomes aware that personal data has been collected from a person under 21 — whether through a failed age check, a reported concern, or our own detection processes — we will immediately close the relevant account, delete the associated personal data (subject to any AML or regulatory hold obligations), and return any real-money deposit balance to the source payment method.
Parents and guardians who are concerned that a minor may have accessed 92lotto or provided personal data to the Platform are encouraged to contact us immediately at [email protected]. We treat such reports with the highest priority and will investigate and respond within 24 hours.
92lotto may send you promotional emails, SMS notifications, and in-Platform messages about bonuses, cricket betting promotions, PSL specials, World Cup offers, and other platform updates. We will only send marketing communications to players who have explicitly opted in to receiving them during registration or through their account settings.
You may opt out of marketing communications at any time by:
Opting out of marketing communications does not affect transactional communications — you will continue to receive account notifications, deposit confirmations, withdrawal updates, security alerts, and support responses regardless of your marketing preferences.
92lotto reserves the right to update, revise, or replace this Privacy Policy at any time to reflect changes in our data processing practices, regulatory requirements, or Platform services. The current version of the Privacy Policy will always be available at 92lotto.pro/privacy-policy, with the effective date clearly stated at the top of the document.
Where changes are material — meaning they significantly affect how we collect, use, or share your personal data — we will notify you via your registered email address at least 14 days before the updated policy takes effect. For minor or administrative updates (such as corrections of typographical errors or clarifications that do not change the substance of the policy), changes may be published without advance individual notice.
Continued use of the 92lotto Platform after the effective date of any revised Privacy Policy constitutes your acknowledgement of and agreement to the updated terms.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 92lotto processes your personal data, please contact us using the following details:
92lotto is committed to resolving all privacy-related concerns directly and promptly. If you are not satisfied with our response to a privacy complaint, you may escalate the matter by submitting a formal written complaint to [email protected] with the subject line "Formal Privacy Complaint". We will provide a final written response within 28 days.
Effective Date: This Privacy Policy is effective as of 1 January 2026 and supersedes all previous versions of the 92lotto Privacy Policy.
Data Retention Summary: Active account data and KYC records are retained for a minimum of 5 years post-closure. Self-exclusion records are retained indefinitely to prevent circumvention by re-registration.
⚠ 21+ Platform: 92lotto does not knowingly process data from players under 21. If you believe a minor has submitted data to 92lotto, contact [email protected] immediately. We will investigate and respond within 24 hours.
From the moment you register to every PKR transaction you make, your data is handled with care, encrypted in transit, and never sold to third parties.
All data transmitted between your device and the 92lotto Platform is protected by TLS encryption. Your CNIC scans, payment details, and login credentials are never transmitted in plain text across the network.
Identity documents submitted for KYC verification are handled by licensed verification partners and stored in encrypted form. 92lotto staff access KYC documents only on a strictly controlled, need-to-know basis.
92lotto does not sell, rent, or trade your personal data to any third party for marketing, profiling, or commercial purposes. Your data stays within the 92lotto ecosystem and its tightly contracted service partners.
Promotional emails and SMS alerts about PSL odds, cricket bonuses, and platform offers are only sent with your explicit opt-in. Unsubscribing is instant — one click in any marketing email removes you from all lists.
92lotto keeps your data only as long as legally required. Active account data is held for 5 years post-closure per AML rules. When retention periods expire, data is securely deleted or irreversibly anonymised.
Access your data, correct inaccuracies, request deletion, or withdraw marketing consent — all via a simple email to [email protected]. Data subject requests are acknowledged within 5 business days and resolved within 30.
Our support team is available daily from 9:00 AM to 3:00 AM PKT. Reach out before you play — we are here to make sure you feel informed and confident every step of the way. 21+ only.
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